We at Zink London work hard to provide our customers with the latest fashion trends at affordable prices. If you did not like the fit, colour or design simply return the product within 15 days of delivery.
To return a product, use our easy online returns process by logging in to your zinklondon account. You may find a return button against delivered orders in My Orders section on the website.
Please note, sometimes it may take 24hrs after the delivery for the return button to appear on the website.
The Return process -
- Log in to your account at zinklondon.in
- Go to 'My Orders' section
- Click on the 'Return' button next to the Order you wish to returns
Your return pick-up will be done within 2-3 working days.
Remember the below points in order to make the returns easy and simple -
- Returns request need to be made within 15 days of the delivery of products.
- All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging, tags & invoice in place. Items without tags will not be accepted. There should not be any perfume or body odour in the garment.
- Shipping Charges (charged at the time of placing the order) are non-refundable.
- In case you receive a damaged/defective garment, the company should be notified within 24 hours of receipt. We might request you to share a photo of the garment at customercare@zinklondon.in
- In cases where reverse pick-up may not apply or if you choose to self-ship the products you must intimate/inform our team by sending an email to customercare@zinklondon.in before sending the products. An amount of only 100/- is reimbursable against the self-ship charges.
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